option 1. am to pm, Monday to Friday. ATO online services for registered agents. 13 72 86 FKC 3 3. am to pm, Monday to Friday. Forms for registered agents to lodge an application for a deferral. To update GST reporting methods call 13 72 86 (FKC 1 1 3). If your client has a turnover of under $10 million, labels G1 and 1A must be.

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There are a number of ways in which the ATO can facilitate a smoother experience for website users, including improved dialogue in relation to the ati and improvements sought. Combined with poor self-service design, it may result in increased aggregate service demand and create reputational challenges for the revenue body.

Chapter 4: ATO’s tax practitioner services

When you run the pre-fill report the data displayed will be the most current data held by the ATO. This will not impact your on-time lodgment performance.

However, concerns with the quality of ATO services have persisted. New items are included on these returns to enable declaration of income and claiming of credits for these withholding events:. Unable to claim unclaimed super money on behalf of a client When accessing DASP Online on behalf of a client, a search for unclaimed super money USM will only be conducted where the client’s temporary visa has been cancelled and the client is no longer in Australia.

This will add the current website and automatically change the position of the footer to allow access to the link. Preparing an amendment for lodgment through the ELS is similar to lodging a revised activity statement: This is the case when the ATO has demanded lodgment of the year in question or the client has a child support obligation.

If Select all is chosen you need to deselect the Tax Bonus Payment role before you can update the other addresses. You can check which of your client’s accounts are linked to you in the portal: This data will be removed from display when Online services for agents replaces the agent portals You will need to ensure ASIC has the correct details Incorrect Spouse details displaying on Portal Historic spouse details may still display via portals due to how this information was previously captured by ATO systems.


First home superannuation saver scheme. Use this tax agent phone services Fast Key Code guide to find the right phone number for the topic you need to phone us about. The interaction management IM system allows you to set correspondence preferences that our business systems use when sending particular types of correspondence.

Remission of penalties | Australian Taxation Office

This issue impacts portal prefill data only. You can lodge the schedule through the ELS with the company tax return for the and prior years only. The gender and date of birth must be included for all individual taxpayers.

Overall, it meets the three-second standard.

In Septemberhowever, slower response dkc were not experienced close to the deadlines for monthly activity statement lodgment or the PAYG withholding and payment summary.

The ATO Portals would only be decommissioned after consultation with tax practitioners. Users are advised to contact us if they experience issues when attempting to update contact details for their clients via the portals. Multiple options can be selected on a single CP transaction. When to complete PAYG payment summary schedule You must complete the Individual payment summary schedule if your client receives one of the following: The current postal address for service of notices provided with this transaction will be dkc as the mailing address for the next activity statement.

Ensure you check your portal mailbox regularly for any secure messages from us. You can make multiple lodgments of schedule BJ.

The SG shortfall will need to be manually calculated by applying the maximum contributions base for all quarterly periods from July Whilst we will work with our partners to design the services to be made available through software, fkcc experience design of commercial software is driven by the software developers.

Payments to trustees must be included in the trust tax return. This phone service is available between 8. NPEs are not to be raised unless there is a clear requirement to do so — if a floorwalker can provide the answer ckc the CSR the CSR should provide it to the customer unless the complexity of the issue and the CSRs lack of familiarity with it jeopardises the quality of fkd interaction with the customer.


All amendment requests lodged as departmental errors are checked and if they do not fit the criteria, they are finalised within client error processing standards. A range of telephony services are also provided to tax practitioners. This is a known issue, and we will input an RNN for your client to correct the income tax return lodgment for the —12 year.

Register for fuel tax credits. A Superannuation lump sum worksheet schedule PL is used with individual tax returns if more fck one fc lump sum has been received during the year. We minimise actual outages as much as we possibly can, although with a system with many, many parts—60, interfaces—there is a lot of maintenance work that has to be done.

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Franking credit refund EI short form If your client does not need to lodge a complete return, but wants to claim a franking credit refund electronically, use form EI.

The level qto remission partial or full would be influenced by the period of deferral and the amount of tax avoided as a fkx of the deferral. ASIC maintains the registered business address. This will allow us to identify and process the application on your behalf, or contact you if further information is required.

Updating correspondence preferences CP The interaction management IM system allows you to set correspondence preferences that our business systems use when sending particular types of correspondence. Fjc means we consider your compliance history when deciding whether it is fair and reasonable to remit the penalty in full, or in part.